Your Supply Chain Success Starts Here
Looking to expand your market? That’s a great idea!
Here’s another one – Alien Logistics is probably one of your best choices as a logistics partner whether your company is considering entering the Malaysian market or if you are a Malaysian business aiming to expand internationally.
With a good grasp of the local business landscape and careful planning practices, we’re the essential team for your supply chain success whether it’s a new market entry or the establishment of a robust supply chain.
Better Connections Make Happier Customers
Cities Covered Globally
Shipments Handled Monthly
Customer Satisfaction
Frequently Asked Questions
What types of cargo can you handle?
We are capable of handling a wide range of cargo types across various industries. Whether you're shipping electronics, automotive parts, or specialised goods, we have the infrastructure to manage your logistics needs. Our services are designed to accommodate both delicate and heavy-duty items, ensuring that your cargo is delivered safely and efficiently. Whatever your industry or product type, we’re here to provide tailored logistics solutions that meet your specific requirements.
What transportation modes do you offer, and how do I choose the right one?
We offer various transportation modes, including air, sea, road, and rail. Air freight is best for urgent deliveries, while sea freight is ideal for large, non-urgent shipments. Road transport suits regional deliveries with flexible schedules, and rail transport is great for heavy, bulk goods. To choose the right mode, consider factors like delivery time, budget, and cargo size. Our team can help you determine the most efficient and cost-effective option for your needs.
How do you handle security and safety for my shipments?
We prioritise the security and safety of your shipments through comprehensive measures. This includes advanced tracking systems, secure packaging, and strict handling protocols to prevent damage or loss. Our team follows industry best practices, ensuring your cargo is monitored and protected at every stage of the journey. Whether it's sensitive electronics or valuable goods, we implement rigorous checks and security procedures to ensure your shipments reach their destination safely and intact.
Do you offer insurance for my shipments?
Yes, we offer insurance options to protect your shipments. We provide comprehensive coverage plans that safeguard your cargo against potential risks during transit. Our team can help you select the right insurance policy based on the value and nature of your goods, ensuring peace of mind throughout the shipping process.
Can you handle customs clearance and documentation for international shipments?
Yes, we can handle customs clearance and documentation for your international shipments. Our experienced team ensures that all necessary paperwork is completed accurately and complies with international regulations. We manage the entire customs process, minimising delays and ensuring a smooth transit for your goods across borders. Whether it’s duty calculations or dealing with local authorities, we take care of the details so you can focus on your business.
Our Vision
Internationally Recognised
To be a company internationally recognised and synonymous with quality of service and the preferred partner for market entry in Malaysia and South East Asia.
Our Mission
Building Trust through Expertise
The key objective is to create trust and assurance amongst shippers and freight forwarders that we are approachable yet serious about business.
The mission is to create a tangible and qualitative difference in the service levels that our customers experience with us. This is done by training our team to handle different types of products, situations and modes of transport so that they are able to handle a wide range of cargo and situations.
Our Global Presence
Through our extensive network of partners, Alien Logistics is able to serve over 250 cities in more than 70 countries, be it warehousing, imports, exports or triangle shipments. Explore our services in more detail, or contact us to chat – we’re happy to help.
Afghanistan
Azerbaijan
Brunei
Cambodia
China
Iraq
Israel
Indonesia
Japan
Korea
Myanmar
Philippines
Singapore
Taiwan
Thailand
Uzbekistan
Vietnam
Australia
New Zealand
Pacific Islands
Bangladesh
India
Maldives
Pakistan
Sri Lanka
Abu Dhabi
Bahrain
Cameroon
Chad
Congo (DemRep)
Djibouti
Egypt
Ethiopia
Guinea
Guinea-Bissau
Ivory Coast
Libeira
Jordan
Kenya
Kuwait
Mali
Mauritania
Oman
Qatar
Saudi Arabia
Senegal
Togo
UAE
Ghana
Lebanon
Madagascar
Morocco
Namibia
Nigeria
Seychelles
Somali Republic
South Africa
Sudan
Tanzania
Tunisia
Zimbabwe
Armenia
Austria
Belarus
Belgium
Bulgaria
Czech Republic
Denmark
France
Finland
Hungary
Georgia
Germany
Greece
Ireland
Italy
Kazakhstan
Kyrgyzstan
Lithuania
Macedonia
Malta
Netherlands
Norway
Poland
Portugal
Slovenia
Spain
Sweden
Switzerland
Tajikistan
Turkey
Turkmenistan
Romania
Russia
Ukraine
United Kingdom
North America & Canada
Costa Rica
Guatemala
Honduras
Argentina
Brazil
Bolivia
Chile
Dominican Republic
Mexico
Nicaragua
Panama
Paraguay
Uruguay
Venezuela
It's good to work with Alien Logistics
Working with Alien Logistics as your partner in Malaysia has the following key benefits:
- We are well-versed with import & export customs procedures as we own our brokerage license;
- You will have access to warehouses in & around the port, be it for general or temperature-controlled goods
- With more than 40 trucks on the road, we can organise the delivery and collection based on your preferred schedule & type of cargo
- Our staff are fluent in local dialects which enables comfortable and accurate communications with shippers & consignees throughout Malaysia
- You will enjoy instant credit terms* for shipments booked with us
*Terms and Conditions apply